Herfa Maxwell Beauty logo featuring minimalist “hmb” script lettering in soft on a white background.

Terms & Conditions

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Herfa Maxwell Beauty

Last updated: February 3, 2026

By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully.

Use of Our Website

By using our site, you confirm that you are at least the age of majority in your location or have permission from a legal guardian.

You agree not to use our website for unlawful or prohibited activities.

Products & Orders

  • All products are subject to availability
  • Prices are subject to change without notice
  • We reserve the right to limit or refuse orders at our discretion

We make every effort to display products accurately, but colors and appearance may vary slightly due to screen settings.

Payments

All payments are processed securely through third-party providers. We do not store your payment information.

Shipping Policy

Herfa Maxwell Beauty processes orders within 1–3 business days, excluding weekends and holidays.

Shipping times vary based on your location and selected shipping method. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note:

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by the carrier, weather, or incorrect shipping information provided at checkout

Customers are responsible for ensuring their shipping address is correct. Herfa Maxwell Beauty is not responsible for lost packages due to incorrect or incomplete addresses.

Returns & Refunds Policy

Due to the nature of our products and for hygiene reasons, all lash sales are final.

We do not accept returns, exchanges, or refunds once an order has been opened or used.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

[email protected]

Include:

  • Your order number
  • A clear photo of the issue

Once reviewed, we will determine the appropriate resolution, which may include a replacement or store credit.

Lost or Stolen Packages

Herfa Maxwell Beauty is not responsible for lost or stolen packages once marked as delivered by the carrier.

If you believe your package is lost, please contact the shipping carrier directly using the tracking information provided.

Refunds (If Applicable)

For hygiene and safety reasons, we cannot accept returns on cosmetic products.

Refunds are only issued in cases where:

  • An item is unavailable after purchase
  • A verified error occurred on our end

Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Information

For all shipping, return, or order-related inquiries, please contact:
[email protected]

Intellectual Property

All content on this site—including images, text, logos, and designs—is the property of Herfa Maxwell Beauty and may not be copied, reproduced, or used without written permission.

User Content

If you submit reviews, photos, or testimonials, you grant Herfa Maxwell Beauty permission to use this content for marketing and promotional purposes.

Limitation of Liability

Herfa Maxwell Beauty is not responsible for damages resulting from the use or inability to use our products or website to the fullest extent permitted by law.

Governing Law

These Terms & Conditions are governed by the laws of the United States, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

Contact Information

For questions regarding these Terms & Conditions, please contact:
[email protected]